Shipping policy

Shipping - Delivery is free within Australia. Orders are shipped by Australia Post with tracking. International shipping is available, please contact us for a quote before purchase.

Returns - All of our products are handmade with the greatest attention to detail and each one is unique. Please ensure you have read the full product description before purchasing. In the unlikely event that your purchase is not to your satisfaction, please email us at @jen@talkinfeet.com.au  within 14 days of receiving your goods to initiate a return. Once your return has been authorised please send the item back in its original packaging within 7 days. Items must be in original unused condition and must be returned by Australia Post with tracking. Please retain your proof of posting as we cannot take responsibility for goods lost or damaged in transit. Once we have received the goods back in perfect condition we will issue a refund within 7 days. The cost of returning items is the customer's responsibility except for faulty or incorrectly shipped goods.

Cancellations - We accept cancellations to order before dispatch. You can cancel an order by emailing jen@talkinfeet.com.au. A cancellation number will be issued and this is to be retained by the customer in case of query and quoted with the returned item. Orders cannot be cancelled once goods have been dispatched and customers should follow the Returns procedure as set out below.